Terms and Conditions

These Terms govern your access to, usage of all content, Product and Services available at https://figlioshop.com website (the “Service”) operated by Figlio B.V. (“us”, “we”, or “our”).

Your access to our services is subject to your acceptance, without modification, of all of the terms and conditions contained herein and all other operating rules and policies published and that may be published from time to time by us.

Please read the Agreement carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to be bound by these Terms. If you do not agree to any part of the terms of the Agreement, then you may not access or use our Services.

Company’s General Information

Company name: Figlio B.V.
Registered office: Lijndakker 28, 5283TJ, Boxtel, The Netherlands
Registered company number: 74369474
VAT number: NL859870479B01
Contact: info@figlioshop.com


For the purposes of these Terms and Conditions:
● “Affiliate” means an entity that controls, is controlled by or is under common control with a party,
where “control” means ownership of 50% or more of the shares, equity interest or other securities
entitled to vote for election of directors or other managing authority.
● “Account” means a unique account created for You to access our Service or parts of our Service.
● “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to
Figlio B.V..
● “Country” refers to The Netherlands.
● “Content” refers to content such as text, images, or other information that can be posted, uploaded,
linked to or otherwise made available by You, regardless of the form of that content.
● “Device” means any device that can access www.figlioshop.com such as a computer, a cellphone or a digital
● “Feedback” means feedback, innovations or suggestions sent by you regarding the attributes,
performance or features of our service.
● “Products” refer to the products or items offered for sale on www.figlioshop,com.
● “Orders” mean a request by you to purchase products from us.
● “Promotions” refer to contests, sweepstakes or other promotions offered through the Service.
● “Service” refers to www.figlioshop.com.
● “Terms and Conditions” (also referred as “Terms”) mean these Terms and Conditions that form the
entire agreement between you and the company regarding the use of www.figlioshop.com.
● “Third-party Social Media Service” means any services or content (including data, information,
products or services) provided by a third-party that may be displayed, included or made available by
the Service.
● “Website” refers to Figlio Shop, accessible from www.figlioshop.com

Intellectual Property

The Agreement does not transfer from Us to you any of Ours or third party intellectual property, and all right, title, and interest in and to such property will remain (as between the parties) solely with Figlio B.V. and its licensors.

Third-Party Services

In using www.figlioshop.com, you may use third-party services, products, software, embeds, or applications developed by a third party (“Third-Party Services”).

If you use any Third Party Services, you understand that:

  • Any use of a Third Party Service is at your own risk, and we shall not be responsible or liable to anyone for Third Party websites or Services.
  • You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods or services available on or through any such websites or services.


Where use of any part of our Services requires an account, you agree to provide us with complete and accurate information when you register for an account.

You will be solely responsible and liable for any activity that occurs under your account. You are responsible for keeping your account information up-to-date and for keeping your password secure.

You are responsible for maintaining the security of your account that you use to access the Service. You shall not share or misuse your access credentials. You must notify us immediately of any unauthorized uses of your account or upon becoming aware of any other breach of security.

Your Information

If you wish to place an order for products available on the service, you may be asked to supply certain
information relevant to your order including, without limitation, your name, your email, your phone number,
your credit card number, the expiration date of your credit card, your billing address, and your shipping
You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other
payment method(s) in connection with any order; and that (ii) the information you supply to us is true,
correct and complete.
By submitting such information, you grant us the right to provide the information to payment processing
third parties for purposes of facilitating the completion of Your Order

Placing Orders for Products

By placing an order for products through www.figlioshop.com, you warrant that you are legally capable of entering
into binding contracts.

Order Cancellation

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited
● Products availability
● Errors in the description or prices for Products
● Errors in Your Order

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is

Your Order Cancellation Rights

Any products you purchase can only be returned or refunded in accordance with these Terms and

Availability, Errors and Inaccuracies

We are constantly updating our offerings of products on www.figlioshop.com. The products available on www.figlioshop.com may be mispriced, described inaccurately, or unavailable, and We may experience delays in
updating information regarding our products on the service and in our advertising on other websites.
We cannot  guarantee the accuracy or completeness of any information, including prices,
product images, specifications, availability, and services. We reserve the right to change or update
information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Returning Goods

You are responsible for the cost and risk of returning the goods to ss. You should send the goods at the
following address:

Figlio B.V., Via Madonnina, 64, 25018 Montichiari BS, Italy

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend
an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods
or proof of received return delivery.

Conditions for Returns

In order for the goods to be eligible for a return, please make sure that:
● The goods were purchased in the last 14 days
● The goods are in the original packaging
● The following goods cannot be returned:
● The supply of goods made to your specifications or clearly personalized.
● The supply of goods which according to their nature are not suitable to be returned,
deteriorate rapidly or where the date of expiry is over.
● The supply of goods which are not suitable for return due to health protection or hygiene
reasons and were unsealed after delivery.
● The supply of goods which are, after delivery, according to their nature, inseparably mixed
with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in
our sole discretion.

Prices Policy

Figlio B.V. reserves the right to revise its prices at any time prior to accepting an order.
The prices quoted may be revised by Figlio B.V. subsequent to accepting an order in the event of any
occurrence affecting delivery caused by government action, variation in customs duties, increased shipping
charges, higher foreign exchange costs and any other matter beyond the control of Figlio B.V.. In that
event, you will have the right to cancel your order.

VAT, Levies, Duties

The customer is fully responsible for any taxes, levies, duties, or other charges provided by the laws of the country where the products are to be delivered and must pay them at the time the products are delivered, with payment made directly to the competent tax or customs authorities or to the courier responsible for making delivery. In The Netherlands VAT on food products is normally 9%, while it is 21% for non-food items, shipping and any additional costs. Sales to other EU and non EU countries are exempt from VAT. Customers must have a valid VAT number for cross border transactions within EU. In case the VAT number is not valid for cross border transactions within EU, Figlio B.V. is obliged to ask the payment of the applicable taxes.

Delivery times and procedures

Figlio B.V. will ship the order via various couriers, depending on the destination, to the address provided by the customer. Shipment times will depend on the shipping method and the destination. If the products are delivered via courier, the customer and courier will bear shipping risks as provided by law. Delivery will be within the term indicated in the order, or if the order does not indicate the time, no more than 60 (sixty) days after the contract is concluded. The above terms should be considered merely indicative, and thus in no case may they be considered essential. In any case, it is recommended that the customer accept the order under reserve, so that they can advise the courier of any damage to the products during shipment. The Customer must immediately report any damage to the product wrapping or packaging by noting that it is subject to inspection on the courier’s proof of delivery. Otherwise, once the courier’s document is signed without objection, the customer may not raise any objections regarding the outside appearance of what was delivered.

Product availability

The products for sale at www.figlioshop.com are listed in dedicated sections of website and could be changed or updated by Figlio B.V. from time to time. Figlio B.V. is in no way responsible for the temporary or permanent unavailability of products. If an order is already processed and concluded a product ordered is temporarily unavailable, Figlio B.V. will send the customer an e-mail in which it undertakes to provide an alternative product of equal value at no additional cost. The customer may refuse this offer and Figlio B.V. will immediately deduct the price of the item no longer available, or if necessary refund the Customer for the Product no longer available.

Order and Delivery

Orders are generally sent within 5 business days after payment is received and are shipped via courier. You can track your order in your customer area, using the link provided to the website of the courier making the delivery. We recommend grouping articles into a single order. It is not possible to group two distinct orders placed separately, so shipping costs will be charged for each of them. The products will be appropriately packaged so they are protected during transport. We nevertheless always recommend delivery subject to inspection, so that the courier can be advised of any hidden damage to the products during shipment.


Payment can be made through various payment methods we have available, such as Visa, MasterCard,
Affinity Card, American Express cards or online payment methods (PayPal, for example).
Payment cards (credit cards or debit cards) are subject to validation checks and authorization by your card
issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of
your order.


Any promotions made available through www.figlioshop.com may be governed by rules that are separate from
these Terms. If you participate in any promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a promotion conflict with these Terms, the Promotion rules will apply.

Intellectual Property

Www.figlioshop.com and its original content (excluding Content provided by You or other users), features and
functionality are and will remain the exclusive property of Figlio B.V. and its licensors.
Www.figlioshop.com is protected by copyright, trademark, and other laws of both The Netherlands and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Figlio B.V..

Your Feedback to Us

You assign all rights, title and interest in any feedback you provide Figlio B.V.. If for any reason such
assignment is ineffective, you agree to grant Figlio B.V. a non-exclusive, perpetual, irrevocable, royalty
free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit
such feedback without restriction.

Links To Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by Figlio B.V. .

Figlio B.V. assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. Figlio B.V. shall also not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Cookies Policy

Our Cookies Policy was last updated on 15-08-2022.
This Cookies Policy explains what Cookies are and how we use them. You should read this policy so you
can understand what type of cookies we use, or the information We collect using cookies and how that
information is used. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from Cookies. For further
information on how we use, store and keep your personal data secure, see our Privacy Policy.
We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the
Cookies we use.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in


For the purposes of this Cookies Policy:
● “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Cookies Policy) refers to
Figlio B.V..
● “Cookies” means small files that are placed on Your computer, mobile device or any other device by
a website, containing details of your browsing history on that website among its many uses.
● “Website” refers to Figlio Shop, accessible from www.figlioshop.com
● “You” means the individual accessing or using the website, or a company, or any legal entity on
behalf of which such individual is accessing or using the website, as applicable.

The use of the Cookies

Type of Cookies We Use

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or
mobile device when You go offline, while Session Cookies are deleted as soon as You close your web
We use both session and persistent Cookies for the purposes set out below:

● Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the website
and to enable you to use some of its features. They help to authenticate users and prevent
fraudulent use of user accounts. Without these Cookies, the services that you have asked for
cannot be provided, and we only use these Cookies to provide you with those services.

● Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the website.

● Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices you make when you use the website, such
as remembering your login details or language preference. The purpose of these Cookies is to
provide You with a more personal experience and to avoid you having to re-enter your preferences
every time you use the website.

● Tracking and Performance Cookies
Type: Persistent Cookies
Administered by: Third-Parties
Purpose: These Cookies are used to track information about traffic to the website and how users
use the website. The information gathered via these Cookies may directly or indirectly identify you
as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new advertisements, pages, features or new functionality of the website to see how our users react to them.

Your Choices Regarding Cookies

If you prefer to avoid the use of Cookies on the website, first you must disable the use of Cookies in your
browser and then delete the Cookies saved in your browser associated with this website. You may use this
option for preventing the use of Cookies at any time. If you do not accept our Cookies, you may experience some inconvenience in your use of the website and some features may not function properly. If you’d like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.

For the Chrome web browser, please visit this page from Google:

For the Internet Explorer web browser, please visit this page from Microsoft:

For the Firefox web browser, please visit this page from Mozilla:

For the Safari web browser, please visit this page from Apple:

For any other web browser, please visit your web browser’s official web pages.


We may terminate or suspend your access to all or any part of our Services at any time, with or without cause, with or without notice, effective immediately.

If you wish to terminate the Agreement or your Figlio Shop account, you may simply discontinue using our Services.

All provisions of the Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.


Our Services are provided “AS IS.” and “AS AVAILABLE” basis. Figlio B.V. and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Figlio B.V. , nor its suppliers and licensors, makes any warranty that our Services will be error-free or that access thereto will be continuous or uninterrupted.

You understand that you download from, or otherwise obtain content or services through, our Services at your own discretion and risk.

Jurisdiction and Applicable Law

Except to the extent any applicable law provides otherwise, the Agreement and any access to or use of our Services will be governed by the laws of New York.

The proper venue for any disputes arising out of or relating to the Agreement and any access to or use of our Services will be the state and federal courts located in New York.


Figlio B.V. reserves the right, at our sole discretion, to modify or replace these Terms at any time.

If we make changes that are material, we will let you know by posting on our website, or by sending you an email or other communication before the changes take effect. The notice will designate a reasonable period of time after which the new terms will take effect.

We will try to provide at least
days notice prior to the effective changes. If you disagree with our changes, then you should stop using our Services within the designated notice period, or once the changes become effective.

Your continued use of our Services will be subject to the new terms.

Contact Us

If you have any questions about these Terms of Use, please contact us at

Last Updated: August 15, 2022